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Security Alert: Phishing (fraudulent) e-mails

Dear Customer,

It has been brought to our notice that fraudulent e-mails from persons/entities claiming to be from Soneri Bank have been received by some of our customers. Such e-mails fall under the ambit of phishing (pronounced as fishing).

 

Phishing means creating a replica of an existing webpage to deceive customers into submitting personal or confidential information. Phishing is a term coined by hackers who imitate legitimate companies in emails to entice people to share static password or credit card numbers. Other names for phishing are brand spoofing, carding, fake websites, and email scams.

 

In some cases, these e-mails ask you to visit a website where you will be asked to update your personal details/information, including your full TPINs/FPINs, mother’s median name, your address, your passwords, security questions, CNIC (NADRA National ID Card details), credit card details, and your bank account numbers. Please beware that the email/website or a link, however, is bogus and set up only to steal your sensitive information. This act of sending these kinds of false e-mails to a user will be misused for identity theft and fraud purposes. Please keep the following points in mind to avoid being victim of phishing:

 

• Please do not enter your login name and password on any other site other than www.soneribankonline.com.pk
• Soneri Bank would not ask you to provide your SoneriDirect password and/or PIN, etc. Any request that seeks this information is not from Soneri Bank
• To ensure that you are visiting the legitimate SoneriDirect internet banking website, always go to the browser and type in www.soneribank.com and then click on SoneriDirect and login.
• Never click on links provided in such e-mails that may contain malicious contents.

 

Keep safe by activating/registering for SMS alerts for your bank accounts & VISA Debit Cards and track all transactions on your phone. Do not hesitate to call our 24/7 Phone Banking at 111-SONERI (766374) or 0800-00500.